Terms & Conditions

Please read these Terms & Conditions carefully before using the Katyayani Couture website. By accessing our website or placing an order, you agree to be bound by the following terms.

1. General

This website is owned and operated by Katyayani Couture. By accessing or using this website, you agree to comply with these Terms & Conditions and all applicable laws and regulations.

Katyayani Couture reserves the right to update, modify, or revise these Terms & Conditions at any time without prior notice. Continued use of the website after any changes constitutes your acceptance of the updated terms.

2. Website Usage

You are granted a limited, non-exclusive, non-transferable, and revocable right to use this website solely for personal shopping purposes.

You agree not to:

• Use the website for any unlawful or fraudulent activity.
• Copy, reproduce, distribute, or commercially exploit any website content without written permission.
• Attempt to interfere with the website’s operation or security.
• Upload or transmit harmful software, viruses, or malicious code.
• Post content that is abusive, defamatory, misleading, or infringes on the rights of others.

Katyayani Couture reserves the right to suspend or terminate access, refuse service, or cancel orders if any misuse of the website is detected.

3. Products & Orders

Katyayani Couture offers premium ethnic wear, festive collections, designer suits, and fashion apparel through this website.

By placing an order, you confirm that:

• All information provided is accurate and complete.
• You are legally authorized to use the selected payment method.
• You agree to pay the full amount applicable to your order.

We reserve the right to accept, reject, or cancel any order at our sole discretion due to product availability, pricing errors, suspected fraud, or any other valid reason.

4. Customer Account

If you create an account with us, you are responsible for maintaining the confidentiality of your login credentials and for all activities carried out through your account.

Please notify us immediately if you believe your account has been accessed without authorization.

5. Electronic Communication

By using our website, you consent to receive transactional communications through email, SMS, WhatsApp, or phone regarding your orders, account, or customer support.

You may opt out of promotional communications at any time by:

• Using the unsubscribe option available in marketing emails.
• Contacting our customer support team.

Email: katyayanicouture@gmail.com

6. Pricing & Product Information

We strive to ensure that all product descriptions, images, and prices displayed on our website are accurate.

However:

• Slight variations in color may occur due to lighting, photography, or screen settings.
• Handcrafted products may have minor variations that reflect their unique craftsmanship.
• Pricing errors may occasionally occur. Katyayani Couture reserves the right to cancel affected orders and issue a refund if necessary.

7. Intellectual Property

All website content, including logos, product images, graphics, designs, text, videos, and other materials, is the exclusive property of Katyayani Couture unless otherwise stated.

No content may be copied, reproduced, distributed, or used without prior written permission.

8. Limitation of Liability

To the maximum extent permitted by law, Katyayani Couture shall not be liable for any indirect, incidental, special, or consequential damages arising from:

• Use or inability to use the website.
• Product availability.
• Delivery delays caused by third-party logistics providers.
• Technical interruptions or website downtime.

Our maximum liability shall not exceed the amount paid by the customer for the concerned order.

9. Product Care & Warranty

Our garments are crafted with delicate fabrics, embroidery, and embellishments.

Claims related to manufacturing defects will only be considered if reported within the specified time mentioned in our Return & Exchange Policy.

Damage caused by improper washing, ironing, alteration, misuse, or failure to follow recommended care instructions will not be covered.

10. Privacy

Your personal information is collected, stored, and processed in accordance with our Privacy Policy.

By using our website, you consent to the collection and use of your information as described in that policy.

11. Order Cancellation & Termination

We reserve the right to:

• Cancel any order suspected of fraud or unauthorized activity.
• Suspend customer accounts violating these Terms.
• Restrict access to the website where misuse is detected.

Customers may cancel eligible orders according to our Cancellation Policy.

12. Governing Law

These Terms & Conditions shall be governed by and interpreted in accordance with the laws of India.

Any dispute arising from the use of this website or any purchase made through it shall be subject to the exclusive jurisdiction of the competent courts of Delhi, India.

13. Force Majeure

Katyayani Couture shall not be held responsible for delays or failure to perform obligations resulting from circumstances beyond our reasonable control, including but not limited to:

• Natural disasters
• Floods or earthquakes
• Fire
• War or civil unrest
• Government restrictions
• Epidemics or pandemics
• Transportation or courier disruptions
• Power or internet outages

14. Severability

If any provision of these Terms & Conditions is determined to be invalid, illegal, or unenforceable by a court of competent jurisdiction, the remaining provisions shall continue to remain valid and enforceable.

15. Contact Us

If you have any questions regarding these Terms & Conditions, please contact us:

Katyayani Couture

Phone: +91-95823-93555

Email: katyayanicouture@gmail.com

We are happy to assist you with any questions related to your orders, products, or our policies.